Deposit Policy

Dear Valued Customer,

Thank you for shopping with us during our live broadcast! To ensure a smooth process and fair transactions, please note our deposit policy:

  1. If you place an order during the live session but can't pay in full right away, a 10% deposit of the total order amount is required.
  2. Once the deposit is paid, we will reserve your items and start processing your order.
  3. If you cancel your order later, the deposit will be non-refundable.
  4. The deposit confirms your commitment to the purchase but does not transfer ownership of the goods.
  5. Your order will be shipped as soon as the full payment is received.

We appreciate your understanding and support. Thank you for choosing us, and we hope you enjoy your shopping experience!

Best regards,

Vivid Boutique